i-sight.comCase IQ (formerly i-Sight) | Investigative Case Management Solution

Learn how you can use AI to improve your HR investigations in our upcoming webinar. Register here to join us May 15th! Platform COLUMN 1 The Case IQ Platform Resolve today’s cases and prevent tomorrow’s vulnerabilities. Whatever your organization’s needs, we cover all case types. With multi-channel intake, configurable workflows, and analytics, Case IQ is a vital tool for modern investigation teams. Platform Overview All Platform Features COLUMN 2 By Solution Intake Case Management Analytics Security & Integrations Security & Privacy Integrations Who We Help COLUMN 1 Who We Help Case IQ is used by workplace investigation teams across industries to address cases spanning ethics and compliance, HR, fraud, security, complaints and much more. COLUMN 3 By Industry Education Energy Financial Services Government & Public Service Healthcare Insurance Manufacturing Pharmaceuticals Technology COLUMN 3 By Department Corporate Fraud Corporate Security Customer Complaints Ethics & Compliance Health & Safety Human Resources Title IX Resource Center COLUMN 1 Insights from Case IQ We’ve tapped some of the best minds in the corporate investigation field to bring you current information and expertise on best practices for your case management. Back to the Future: The Importance of Triage and Investigative Protocol See all resources COLUMN 2 Articles Webinars Templates eBooks Cheat Sheets & Infographics Case Studies Product Sheets Company COLUMN 1 We are Case IQ In the world marred by fraud, harassment and ethics lapses, Case IQ stands as a force for good. Company Overview COLUMN 2 Partners Careers Media Meet the Team Request a Demo Who We Help Platform Platform Overview Platform Features Intake / Reporting Case Management Software Solutions Analytics / Insights Controlled Access Configurability Case Management Forms Security & Privacy Scalability Integrations Case Types HR Ethics & Compliance Corporate Fraud Title IX Corporate Security Customer Complaints Government & Public Service Health & Safety Insurance Resource Center All Resources Article Case Study Cheat Sheet eBook Template Webinar Company Company Overview Partners Media Contact Us Request a Demo Streamlined incident reporting and case management. Case IQ brings more experience, more innovation, and more results to 1000+ customers around the world who need a comprehensive solution for incident reporting, case management, and analytics. Request a Demo Watch video A better way to manage investigations . Helping organizations move from Excel, SharePoint, and homegrown tools, improving the way they manage cases from intake, through investigation, to resolution and reporting. Request a Demo Watch video Trusted worldwide. Streamlined Intake and Case Management for Today’s Workplace Millions of cases resolved . Billions in litigation avoided. Promote and protect speaking up To create a culture of openness, psychological safety and trust, it’s critical to provide your team with the widest range of employee-friendly intake channels. When you do, you’ll get the critical big-picture view you need to effect change. Learn more about how better intake methods can boost transparency and morale Improve incident response and resolution Help your people become more efficient and productive, and build trust that your organization acts on critical issues quickly and respectfully. See how efficient case management helps incident response and resolution Evolve from reactive to proactive Get the data and insights you need to prevent problems and costs rather than the more expensive process of reacting to them after the fact. Learn more about how advanced analytics can help with incident prevention Master compliance and transparency Easily meet regulatory requirements and avoid potential investigations or fines. Learn more about Case IQ for ethics and compliance teams The Case IQ Platform Advanced case management tools, at your fingertips. Our acclaimed software adapts easily to your organization’s workflow, so you don’t miss a beat. As soon as you’re up and running, you’ll find day-to-day tasks becoming more intuitive and efficient. You’ll also be able to spot patterns and trends, helping you mitigate organizational risks. Learn More Case Intake Case Management Analytics & Insight Case Intake Case Management Analytics & Insight LET NO INCIDENT GO UNREPORTED. It’s important to create an environment where people feel comfortable speaking up. With the widest available range of incident reporting channels, Case IQ ensures that every employee has a way to discreetly call attention to issues that requires timely resolution. Omnichannel reporting When someone needs to report an incident, our system lets them choose email, phone, web and more. Anonymous reporting Give people the power to submit reports safely and securely, in compliance with global privacy laws. Accept any type of file Employees can submit evidence in whatever format they have – audio, video, PDFs, documents and more. Configurable intake forms 30+ user-definable field types help you get the data you need, organized in a way that works for you. YOUR PROCESS, STREAMLINED. We designed the Case IQ platform to be easily configurable by the people who use it. Fine-tuning forms, dashboards and reporting lets you adapt your workflow to best fit the unique needs of your organization. This gives you the power to efficiently resolve more cases. The most flexible approach Easily configure fields, templates and rules to best fit your organization’s unique process and needs. Automate where it makes sense Automating workflows can eliminate repetitive manual tasks, letting you focus on getting more done. Restrict access to sensitive data To ensure maximum security, adjust access levels based on case type and individual team member roles. Keep every case moving forward Maintaining momentum is key. Setting alerts, reminders and timelines is a great way to stay on track. MAKE DATA-INFORMED DECISIONS. High-quality analytics provide the essential insights you need to spot trends, identify problem areas and lead more confidently. Case IQ includes full access to Yellowfin BI, the acclaimed reporting tool that we consider to be the industry’s best. Dynamic dashboards Easily tailor on-screen dashboards to best suit each user’s job role, workflow and visual preferences. Intuitive reporting at its best Award-winning business intelligence tool with ask me a question” AI functionality built right in. Real-time status updates Nobody has time to prepare reports for stakeholders on a timely basis. Smart automation is the answer. Drag-and-drop simplicity No need for reporting expertise – create clean, professional-looking reports in just minutes. Introducing the Case IQ Summarization Copilot Leverage the power of Generative AI to transform case summarization and reporting Compiling evidence and other case information and producing final reports can be time-consuming, tedious, and error-prone. Case IQ’s Summarization Copilot leverages generative AI to instantly summarize the pertinent details of your case, and produces a consistent, complete case report in seconds, freeing investigators to attend to more strategic parts of their role. We’ve worked with Microsoft to create a secure, intelligent and easy-to-use case summarization tool that will ensure every case report meets your organization’s exacting standards, regardless of the person who created it. Request a Demo A centralized complaint management system that takes complaints from our numerous intake channels, stores it and makes it accessible, all in one spot .” - User in Banking With increasingly stringent federal policies around record-keeping and due diligence, compliance professionals are under real pressure to demonstrate consistency and rigor throughout their case management processes. Case IQ delivers a rock-solid solution .” - Tom Fox, The Compliance Evangelist” Data lives in one place, versus living on spreadsheets that could end up...